Welcome to Eria Therapy psychology practice website. This document describes Eria Therapy’s privacy policy and procedures regarding the collection, use, and disclosure of your personal information. Eria Therapy is committed to protecting and respecting your privacy, handling any personal information collected with great care, and only to the extent necessary for the services provided. Any personal data collected through this website is done in accordance with the EU General Data Protection Regulation (GDPR/AVG).​ 

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Data Controller

Eleftheria Koutsonika, Counselling Psychologist, is the sole owner of Eria Therapy, a private practice providing psychological services to adults.

 

​HCPC Registration number: PYL046392

Email: info@eriatherapy.com

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Collection & Use of Data

Eria Therapy collects personal and health information to provide you with appropriate and quality psychological support, respond to your service-related inquiries and prevent harm (e.g. reaching an emergency contact). Information for any other purpose will not be collected from you without first obtaining your informed consent.

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Eria therapy collects and processes data in the following ways:

• Contact Information: If you contact Eria Therapy via the website contact form, the personal details you provide will be retained and used only for the purpose for which you provided the information (e.g. to respond to your inquiry)

• Personal Data: Information you provide voluntarily (such as contact details, personal and health information, and billing information) is collected and used solely to respond to inquiries and provide psychological services.

• Technical Data: When you visit the Eria Therapy website, certain technical data is automatically collected for system administration and statistical purposes (such as IP addresses and browser types). This information is used solely to understand general website traffic and cannot be used to identify you personally.
   

Data Sharing

Eria Therapy does not share your data with third parties without your knowledge and express permission or unless legally required to do so by applicable law.

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Security & Liability

All electronic data is stored on password-protected, encrypted systems, and any physical documents are kept in locked, secure areas. I am required to maintain these records to ensure high-quality care and to meet the accountability standards set by external health regulations and professional associations.

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Your Rights

The delivery of psychological services includes tasks such as service planning, record keeping and billing. While the physical and electronic records remain the property of Eria Therapy and are handled with the strictest confidentiality, you have the right to access, inspect, or request a copy of your personal data at any time. If you would like to do so, please contact me, Dr Eleftheria Koutsonika, at info@eriatherapy.com.

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Do you have any questions or concerns?

This privacy policy and procedures have been developed in accordance with professional regulations and ethical standards.

I, Eleftheria Koutsonika, would be happy to answer any questions you have about this Privacy Policy. If you have any concerns or a complaint regarding the way your personal information and privacy is managed, please do not hesitate to reach out to me at info@eriatherapy.com.